"OUT OF ENERGY" is one of the most common errors on TRON. It means: the account sending the transfer has no energy, and there aren't enough TRX to burn as a fee.
Why it happens
- The receiving address is brand new with no free energy quota
- Energy quota is used up and the TRX balance is too low
- Some wallets (e.g., exchange addresses) don't auto-burn TRX
How to fix it (check in order)
- Rent energy for the address: place an order on this platform, pick the target address and rent energy — it arrives in tens of seconds
- Keep a little TRX in the wallet: when energy runs out the network burns TRX as a fallback; 1–5 TRX is usually enough
- Double-check the receiving address: make sure it's your own on-chain address (TRC20)
- Confirm the order is delivered: transfer only after the order status shows "Completed"
Still stuck?
If energy is confirmed but the error persists, copy your order number from "Order History" and contact live support — we'll check it for you.